*This information should be given to each group member.

·         Each group member needs to follow these steps to reserve their room in the block we have set aside for the Arson Investigators Conference Group.

·         Please call Melissa Yadon-Reyes in our Marketing Office at (800) 648-9660 Ext. 6667.  Tell her that you would like to reserve a room with the Arson Investigators Group under the code “ARSON08” for Feb.24-Feb.27, 2008 at the following rate: $45 w/tax $52.20 each night  for Sunday-Wednesday nights (rooms are also being held for Sat, Feb.23^rd at $99 plus tax) .  Please include which nights you will be staying within the block. 

·         Please note Marketing Office hours are 7AM-4PM Mon-Fri.  If you leave a message it will be returned during these hours or you may call the numbers below.

·         Please note that the cut off date to make your reservations is Feb.18, 2008. Please be prepared to give your name, address, telephone number, and credit card information to secure your reservation.  We accept the following credit cards: Visa, MasterCard, Discover, American Express, and Diners Club. Personal or Business Checks will not be accepted unless special arrangements have been made. (If sending a check, it must arrive prior to the groups’ arrival.  Please ask Melissa for address of where to send a check.)

·         If you will be using a tax exempt number it must be given at the time of making your reservation.  It will not be accepted at check in or check out.

·         Please let us know if you prefer a smoking or non-smoking room, and we will try to accommodate your preference.  If you have any other special interests or requests, please let us know at this time.

·         If you would like to make a room reservation for a date different from the date(s) in the block, you will need to make a separate reservation for that room(s).  Extra rooms before or after your group’s block may or may not be available and may be a different rate.  We will advise you on room availability and room rates.  We can then join all of your reservations together.

·         A 24-hour cancellation notice applies to all individual to book and pay group reservations and can be made through Teresa at the numbers above or through our main reservations at (800) 537-0207.

·         Any reservation made without a credit card to hold will automatically be canceled at 6:00PM on the date of arrival.

·         When you arrive at the hotel for your group event, please check into your room at the hotel front desk of your group’s event.  To help with this process please provide the front desk clerk with the following:

1.        Photo Identification

2.        A credit card to bill expenses from room incidentals or a $50.00 cash deposit is required.  We accept all major credit cards and will not accept a personal or business check. 

3.        Charges to your room are from using room amenities such as Pay-per-view movies, telephone, video games, etc.  If you do not use any of these amenities your room bill will not be charged.

We are glad you are coming to Wendover and have decided to stay with us at the Peppermill/Rainbow and Montego Bay Casino Resorts.  We hope your stay is a pleasant one.  If there is anything I can do to help you or your group, please call at (888) 217-3727 or (801) 589-8241.   

Thank You,

 Shannon Reed

Group and Convention Sales Manager